ACB Caribbean has begun introducing new Smart ATMs as part of efforts to resolve long-running service disruptions across its network.

The bank says the first machines are now operating at VillageWalk, Market Street and Thames Street, offering limited services including balance checks and cash withdrawals. For now, the ATMs will accept only ACB Caribbean cards.

Customers have faced months of outages and technical problems at several locations, prompting the bank to pledge improvements by the end of November.

Three more Smart ATMs are due to be installed by 2 December 2025, at Barbuda, Epicurean and the High Street Financial Centre.

ACB Caribbean says deposits, transfers and other functions will be added later as the trial phase expands. The bank thanked customers for their patience and said further updates will follow.