Dear Director

Over the years I’ve always learnt that Social Security is an institution to provide financial support to those who are now in their twighlight years of their life and have retired.

According to reports it is surprising that Social Security, which is under your tenure seems not to be up to date with payments to the pensioners especially to those of us who are now joining the pension net.

At this time of our lives, many pensioners do not have any other source of income and so are depending on the monies from Social Security. In addition, like you, we have certain financial commitments that need to be met.

Now Sir, can you please tell us as to why does the process takes so long before a new pensioner can receive their first payment? I am now waiting for over a year and I have not received a dime. Ever so often I have to be borrowing monies from friends and families to survive.

How much longer will this be? My pension is for me to enjoy while I am alive. I am not begging. I am entitle to it.

If a shortage of staff is the problem then get it resolve. If monies are spent unnecessarily, like paying rent for 3 or 4 buildings then why not get your own building?

No one knows the future. Someday you may reach to our age and find yourself depending on Social Security also. How would you feel if you cannot get your monies on time?